How does it work?
The MyWAVE application will monitor the channel or frequency the phone is camped on and synchronize the booster to the same channel or frequency.
Does the MyWAVE App need to be active in the foreground of my device to work?
No, the app can run in the background and will continue to monitor the channel the phone is on and synchronize the GO-M booster.
Will this app work with other Cel-Fi products such as GO stationery or QUATRA?
No, the MyWAVE App will only work with the following GO Mobile boosters:
- G31 Mobile (Single Band GO Mobile)
- G32 Mobile (Dual Band GO Mobile)
How often will the MyWAVE App check the phone and booster channels?
The MyWAVE App will attempt to synchronize the booster to the same channel as the phone once every 30 seconds.
What will happen if I disconnect the phone running the MyWAVE App from the booster?
After 5 minutes, the booster will revert back to its normal mobile mode operation.
How is this feature different from the default GO-Mobile functionality?
The default GO-Mobile system may relay a band or set of bands that are different than what a phone may be camping on. Or the booster may be relaying a different technology (i.e. 3G) than what the phone is camped on (i.e. 4G LTE). The MyWAVE app ensures the phone and booster are synchronized to the same channel and technology.
Why does the Status field say “Not Following”?
The phone is on a band that the booster does not support. In this case, the booster will automatically select and boost bands it is capable of boosting.
What if my phone supports a Band that the Cel-Fi GO Mobile booster does not?
If the booster does not support the same bands as the phone, the booster will revert to its default functionality and automatically select channels to boost from the supported bands.
Can I run the WAVE application at the same time as the MyWAVE app?
No, you cannot connect both the WAVE app and MyWAVE app to a GO device simultaneously. Doing so may disrupt the communication and the GO unit will not be able to follow the phone.
What happens when I restart the GO Mobile booster and there is no phone running the MyWAVE app?
If the GO Mobile is manually restarted or there is no MyWave App connected to it, it will continue to boost the last followed frequency channel for 5 minutes after which it will exit the follow mode and reset to normal mode.
What happens if my phone supports Dual SIM Cards?
In a Dual SIM phone, the MyWave app will refer to the radio information from SIM 1. Hence, the GO will follow the band from SIM 1.
Can more than one device use the MyWAVE App to connect to a Cel-Fi GO Mobile booster?
We only support one device connection at a time. In the event that more than one device running the MyWAVE app connects to a booster, it will follow the last phone that connects to it.