Who is the WAVE Portal for?
The Cel-Fi WAVE Portal is designed for network operators and distribution partners
What web browsers can I use?
What web browser works best for the Cel-Fi WAVE Portal?
Google Chrome works the best for the Cel-Fi WAVE Portal, however Internet Explorer, Safari and Firefox are all compatible.
What are the password requirements?
The Cel-Fi Wave Portal account password requirements must be 8 characters in length and contain at least 3 of the following 4 types of characters:
Lower case letters (a-z),
Upper case letters (A-Z),
Numbers (i.e. 0-9),
Special characters (e.g.! @#$%^&*
The login page keeps loading
The Cel-Fi WAVE Portal login page keeps loading.
Try refreshing your web browser, if this doesn’t work please clear your web browser history, cache and try logging in again.
Cel-Fi QUATRA uses the Nextivity’s WAVE platform to perform management and reporting functions. To facilitate this, the Cel-Fi QUATRA Network Unit is connected to the internet through the install site LAN. Typical data payload is around 2kbps once per hour (system health data) or can increase temporarily during software updates or for remote troubleshooting. Commissioning requires this internet connection, even if temporary. Ping (ICMP) is not supported.
The WAVE system requires the following networking access:
HTTPS on port 443
DNS (standard port for DNS is 53)
DHCP (standard port for DHCP is 67)
NTP (standard port for NTP is 123)
Currently we are using ntp.cel-fi.com, but an additional Nextivity NTP server will be added in the future. Connections are always initiated from the device side. There is no need to configure any inbound ports on the firewall, thereby reducing exposure to external threats. To achieve both these attributes and still remain responsive to external commands, QUATRA uses Websockets. Websockets is a lightweight IETF protocol that is built on top of HTTP and establishes persistent TCP connections between a client and server. Since the connection is initiated on client side and uses regular HTTPS, typically no special inbound firewall configuration is needed, yet commands can be delivered to the device in real-time.
Outbound URLs are as follows:
How do I get access to the Portal?
The Portal is intended for users in the purchase process or have received systems. If you have already done this, then you can fill out the ‘Request Access’ form.