Error 1 (blinking red): Not receiving signal
Your GO Unit is not able to find a cellular connection. Try using your cellular device, make sure that you are able to locate usable 3G, 4G, or 4G LTE signal in the area of your Donor Antenna. Check the connection between your Donor Antenna and GO. Confirm that your antenna is properly connected.
Still having issues? You may need to switch out your Donor antenna.
Error 4 (solid red): GO unit is overheating
Your GO Unit is overheating. Please insure that your GO Unit is clear of any blockage. If you have your GO Unit in an Attic space, you may need to relocate the device to insure this does not continue to happen
Once your GO has cooled down it will operate as normal.
Error 5 (blinking red): Registration required
Register Cel-Fi GO before use, must have providers consent. Cel-Fi GO can be registered via Cel-Fi WAVE.
Error 6 (solid red): Hardware Error
Your GO Unit is experiencing a hardware failure. Reset your Unit by unplug your GO from the power source for a few seconds and plug back in.
Still seeing the Error 6 message? Reach out to your point-of-sale for further assistance.
Error 7 (blinking red): Unit disabled by network
The system has been disabled by the mobile network carrier. Contact your mobile provider or point-of-sale for more details
Error 8 (blinking red): Input signal too strong
An E8 error code is letting you know that your Network Unit is too close to a cellular tower, not necessarily for your operator. This has reduced the output power (coverage bubble) to limit network interference. Try move your Donor Antenna to another location. You might need to move your antenna to the other side of your home/office. Note: When you have an E8 your system will still offer you indoor cellular coverage.
Error 9 (blinking red): New registration required
This is a consumer device. Before use, you must register this device with your wireless provider and have your provider’s consent. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You must operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
Too Close (blinking red)
Your Service Antenna and your Donor Antennas are too close together. Try moving the antennas further apart.