When the Window Unit has power, the power indicator (the one on the bottom) is illuminated.
Is the Window Unit Power Light On?
When the Window Unit is operating normally the status light (the one on the top) should be turned off (rather than On or Flashing). If there is an error the status light will either be Solid Red or Flashing.
If the Power Light is on, what is the Status light doing?
When the Window Unit is operating normally the status light (the one on the top) should be turned off (rather than On or Flashing). If there is an error the status light will either be Solid Red or Flashing.
Status Light is Flashing Green
If the Power Light is NOT on:
Step 1: Check to see if the power supply is plugged into the Window Unit and wall outlet correctly
Step 2: Check to see if there is power to the outlet
Step 3: Exchange the power supply with the other unit to see if the power supply is defective.
If there is still a problem, please reach out to your point of sale.