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Reseller Program Basics

Welcome to the Cel-Fi Reseller Program!  As an authorized reseller you will receive the following benefits:

1.  Simple, no commitment reseller program for Cel-Fi.

  • Cel-Fi Reseller program is available in the United States only
  • No pre-purchase required, you buy a Cel-Fi and have it shipped to the U.S. location of your choice

2.  Client Support:

  • We encourage you to contact the Reseller Team with any queries about our products or the web sales program.  Reseller support is available by email(sales@cel-fi.com) or phone (Elizabeth at 619-808-2854 or Angie at 619-709-0313) and we will respond same day. 
  • We can provide technical guidance on all projects and upon request can even provide support directly to your clients.  Please contact us by email(www.cel-fi.com/support) or telephone (858-485-9442 Ext. 218) and we will respond within one business day. 
  • If you need immediate client support while onsite, please reach out to elizabeth@cel-fi.com or angie@cel-fcom.

3.  Simple Pricing Policy:

  • We advertise MSRP on Cel-Fi website so ensure your MSRP matches our retail pricing.  MSRP is as follows: Cel-Fi DUO-$575, Cel-Fi PRO-$695, Cel-Fi PRO-X-$319 and Cel-Fi PRO-X with cable-$389. 
  • For your discounted reseller pricing contact angie@cel-fi.com or elizabeth@cel-fi.com
  • Important note: Pricing is never printed or displayed on the delivered product ensuring that your reseller cost is never revealed to the end user.

4.  Shipping:

  • Cel-Fi Products can be shipped to you or directly to your clients as your reseller pricing is never revealed
  • All of our products are shipped from Tennessee and we currently offer Two shipping methods: UPS ground (3 to 5 business days, usually) or overnight when the order is placed before 12pm EST.

5.  Warranty and Return Policy:

  • Cel-Fi warranty to the end user is 24 months.  During this time we guarantee that Cel-Fi booster products will be free from defects in material, software, and workmanship for the duration of the warranty period. 
  • We strive for 100% satisfaction and encourage you to contact our technical support to help resolve any issues.  If for any reason our Cel-Fi products do not perform to your expectations, you can return any product within 60 days of receiving it.  All product components must be returned in like new condition to receive full purchase refund.   

 

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