Error 1 (blinking red): Not Receiving Signal from the cellular network
The cellular signal is too weak to boost. Check the connection between your Donor Antenna and GO Unit. Confirm that your antenna is properly connected and working. You may need to try another Donor Antenna. Using your cellular device, try to find a location with at least one consistent bar of 3G, 4G or 4G LTE where the cellular device’s performance is satisfactory. More bars is always better! Once you have found a usable signal, place your Donor Antenna in this location.
Error 4 (solid red): Cel-Fi GO Unit is overheating
Your GO is overheating. Please ensure that your GO is clear of any blockage. If you have your GO in the exceptionally warm area you may need to relocate the device to ensure that this unit does not continue to overheat. Once GO has cooled it will operate as normal.
Normal operating temperature of the Cel-Fi unit is 0-40ᵒ Celsius.
Error 5 (blinking red): Registration Required
Before use you must register this device. Register your System.
Error 6 (solid red): Cel-Fi GO Unit hardware error
Your GO Unit is experiencing a hardware failure. Reset your Unit. To do this simply unplug your GO from the power source for a few seconds and plug it back in. If you recently updated the device using WAVE, try updating the software again. If the error persists please contact your point of sale for further assistance.
Error 7 (blinking red): Unit disabled by network
Your system has been disabled by the mobile network operator. Contact your point-of-sale for further assistance.
Error 8: Input signal too strong
Your Donor Antenna is too close to a cellular tower. This may result in a reduced output power (smaller coverage bubble) to limit network interference. If you have satisfactory boost in cellular service you can ignore this message. Otherwise move your Donor Antenna to another physical location.
Error 9 (blinking red): Location lock - Registration Required
Your system has been moved from its original address. Please move the system back to its original location or register your new address with your wireless provider. Register your System.
Error 12 (solid red): Self-Test Failed
During a system check a part of your unit’s configuration has reported less than optimal performance. The system could be displaying a non-critical error message. If you have a boost in cellular service at your service antenna you can ignore the E12 message. If you do not have boosted signal, check to confirm that both your service antenna and donor antenna are properly connected and functional. If the antennas checkout, the boost number on the unit is high and you still don’t have a boosted signal try restarting the unit. If you recently updated the software of your device, try again. If the error persist please contact your point of sale for further assistance.
Too Close (blinking red): Your Service Antenna is too close to your Donor antenna
Your Service Antenna is Too Close to your Donor Antenna. Try moving the antennas further apart, starting with the Service Antenna.