Please follow the steps below to renew your Cel-Fi QUATRA 4000 SIM Card License to re-establish cellular connectivity.
Step 1. Log in to the Cel-Fi WAVE Portal
Step 2. Search for your QUATRA 4000/400i serial number under the "Systems" page
Step 3. Select your QUATRA 4000/400i serial number
Step 4. Click on the "Menu of Actions" icon next to the SIM Card License field
Step 5. Select “Renew License” and follow the onscreen prompts
Step 6. You will be instructed to use PayPal to renew your SIM Card License (product support agreement, one year term).
Step 7. SIM Renewal Process is complete